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Can I cancel my order?

Except for customized products, you can contact me to cancel them before they are dispatched

When will my order be shipped?

Except for customized products, they will be dispatched within 2 to 3 days. For customized products, please communicate with customer service about the specific shipping time

Does the price include taxes?

The goods include taxes and fees.

Are there any discount codes available?

Yes, we will offer coupons from time to time. If you need to purchase a large quantity, contact us and we will give you a discount

What should I do if my package is lost?

We will issue a refund or pay the full amount

What should I do if I receive a defective item?

We will pay full compensation if the goods are damaged during transportation, but we are not responsible if they are damaged after receipt.

Do you offer membership discounts?

Yes,we can provide discount for you,if you need a large quantity,please contact us,thank you!

Can I request a repair?

Yes, but the transportation cost needs to be provided by you